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Knowledgebase : Tips and tricks
During the autodetection of drives and changers, it sometimes happens that the drives are mapped in a wrong order, especially when configuring Fiber-Channel devices. The media changer accesses drives by their physical position, whereas PresSTORE "sees"...
When files are restored by an non administrator user in P5, sometimes the files cannot be written to the destination folder and an error message "Access denied" or "Permission denied" appears. This may also appear even if the user is actually allowed to...
In PresSTORE 3 & 4, there is a check box on the client configuration screen that allows for an automatic upgrade of the client. The automatic upgrade functionality was introduced in PresSTORE Version 3. The PresSTORE client will only be upgraded in case t...
Great article on how to automate backing up the P5 indexes, logs & configuration database by Mike Szumlinski: http://provideotech.org/automatically-backing-up-p5-indexes/ [http://provideotech.org/automatically-backing-up-p5-indexes/] We cannot stress ...
Saving the "Windows System State" with PresSTORE directly is not recommended. The problem does not lie in saving the system state, which PresSTORE can do by means of VSS - but in recovering it. While recovering the files, PresSTORE would need to overwrit...
When Backup2Go is used to save workstations which hold virtual machines like VMWare to run a second operating system, care must be taken when saving the guest image. These images are often big files, representing the guest operating system including its...
We were often asked about tape capacity, and why the capacity printed on the tape differs from the size shown in the PresSTORE Volume table. The reason is that the size in the volume table is the sum of the saved files' sizes. That does not always c...
During file restore, PresSTORE restores all file attributes, including the user and group attribute, as they were on the file that was originally saved. From PresSTORE 3.0.6 on, the user and group file attributes can be changed during restore operations ...
PresSTORE application server requires periodical restarts in order to do some resource cleanup tasks. The server restart is performed at predefined intervals and is activated only if there are no users logged-in and no jobs running. Presstore checks f...
Often we are asked why after a synchronization the sizes and file counts differ on the two folders, namely on Unix systems. This article lists some reasons why that is the case. Differences in sums of sizes, e..g comparing disk space or file sizes The ...
NOTE: The following applies to PresSTORE versions from 1.5.5 up to and including 2.3.0. The 2.3.1 version and newer have the below functionality built-in so you need not configure anything extra. Older versions do not support this feature. If you a...
As long as there is file system the machine sees, it can be used to save the data. Therefore, it is possible to synchronize across different platforms (e.g. Mac -> Win, Win -> Linux, Solaris -> Mac etc.). However, the question is, which file system the s...
When starting scripts from within PresSTORE, e.g. to create previews or per-job-scripts [1], the use of environment variables may differ from the standard expectations: On Linux and Solaris, the environment variables from the caller of the start-ser...
When Synchronizing to a file system which does not support extended attributes, the Sync job will fail with the error "TARGET CANNOT CHECK CTIME'S: /VOLUMES/TARGETFILESYSTEM" The reason for this error is a bit subtle: The ctime cannot be set or modi...
PresSTORE's jobs may end regular even if some single files could not be read or written or may be incomplete. In either case, PresSTORE protocols each file related error in the file access log. Starting with PresSTORE 3.2, a job will show a warning in ca...
QUESTION: A computer went offline in the middle of a Backup2Go backup and I'm now seeing the following error: "... file check/collection: /Volumes/backup2go/10013: invalid command name 'origin CBLIB c1 {File Find Error Opening File} c2 file4open s1 ...
Great article by Mike Szumlinski... http://www.xsanity.com/article.php/20110209085948148 [1] Links: ------ [1] http://www.xsanity.com/article.php/20110209085948148
This articles describes which preconditions must be met in order to get previews in archives on Mac OS X and on Helios volumes. One precondition is that a layout image already exists. PresSTORE does not regard the original image (as this may be a very ...
When accessing drives in PresSTORE on Windows, Network drives via SMB, Samba or CIFS are usually not visible in PresSTORE. The reason is that PresSTORE runs as a service, but Network drives are mounted in the process context of user processes and are th...
On Windows, there is no desktop icon generated for PresSTORE during the installation. If you want an icon to start PresSTORE, on the local Machine or on another host, here is how: * Right click somewhere on the desktop background and pick from t...
Your system volume is almost full and you need to free up disk space. Or you simply no longer need those tens of thousands of previews you once generated. By default all previews are stored in the following folder: PRESSTORE 4 (P4): /usr/local/aw/co...
After a complete crash, e.g. a harddisk crash on the backup server, the system must be set up from scratch. This arcticle describes how to achieve that the easiest way. In this scenario, we assume that everything is lost, including the P4/P5 configuration...
The attached document describes how to restore the contents of a workstation that has been lost, stolen or damaged to a replacement workstation using B2Go.
Link to a discussion thread on how to mount a NAS on bootup using the fstab file on a Mac http://forums.plexapp.com/index.php/topic/14201-howto-automount-afpsmb-shares-using-autofs/ [1] fstab network attached storage network volume Links: ------...
It is sometimes required to perform a firmware update on an Apple Fusion / LSI host bus adapter. To do so, LSI offers a tool names LsiUtil that is ready to use on Windows, Linux or Solaris, but not on Macs. The LsiUtil and the (controller specific) las...
In order to move P4 to another drive in Windows, P4 needs to be uninstalled from the C: drive, then reinstalled to the desired drive (e.g. D:). Finally, the P4 configuration, indexes etc. would need to be moved from the old to the new location. The follow...
By default, PresSTORE ist installed in /usr/local/aw on Linux, Solaris and OSX hosts. Due to the fact that PresSTORE's backup and archive modules make use of index files to maintain the data saved on tape, the directory may consume a large amount of spa...
Customer reported he was no longer creating previews during archiving and wanted to see if any existing previews could be deleted. We referred the customer to the following KB article: http://portal.archiware.com/support/index.php?/Knowledgebase/Art...
Archiware P5 will not run in parallel with other backup software installed on the same server. Any such setup ist unsupported. The reason being that other backup software may lock the tape device(s), which would prevent Archiware P5 from controlling tho...
From a customer: "So now I have 2 working script, first for graphic files & the second for video proxy. 1. Graphic files: I think I need describe it more detailed. So for convert graphic files for PresStore thumbnails I use ImageMagick. Becourse I'm...
Starting with version 3.2, PresSTORE supports a CLI command to repeat the post archive tasks, i.e. * the verify operation * the preview generation * the deletion of files With the new command, it is thus possible to repeat operations that were ...
After exchanging a broken or stolen workstation that has been saved with Backup2Go, data shall be restored to the new workstation. Sometime, the new workstation has been used with Backup2Go, too. In PresSTORE Backup2Go the workstations are identified by ...
When running under Windows, PresSTORE is bound by filename restrictions of the Windows operating system. PresSTORE uses the Win32 subsystem and is thus bound to the following restrictions regarding file names: Due to Windows restrictions, a file or direc...
Archiware support may advise you to change certain server-wide options. To do so, please change to the PresSTORE installation directory (default is /usr/local/aw), edit the CONF/LEXXSRV.PORT (P3 & P4) file or CONFIG/LEXXSRV.PORT (P5) file (port is the T...
To restart the running PresSTORE on the Unix-like host, perform the following command as privileged user: /usr/local/aw/stop-server /usr/local/aw/start-server You can also start the software with some other user by doing: /usr/local/aw/start-server -...
When using include filters in Synchronize plans, it may appear that files are copied with each sync job, even if these were not changed The reason for behavior this is somewhat hidden: Filters are applied on source and target in order to allow "other"...
When synchronizing files over the internet, it may make sense to add an initial step to speed up the initial synchronization Customers than often follow this scheme: Synchronize the files from the source to an external disk Ship he disk to the destinati...
With PresSTORE Synchronize you can duplicate Mac OSX startup disks. Note that you can only duplicate the current startup disk. You cannot duplicate a non-startup disk containing startup data and programs to some other device. When syncing to FireWire or ...
When browsing with the PresSTORE GUI in the file systems, previews are generated on those systems that support previews. During browsing in the filesystem, the previews are visible when changinging to the Gallery View. That means, PresSTORE generates prev...
When setting up a client in PresSTORE, an IP address or a hostname must be given in order to access the client via TCP/IP. When using dynamic IP addressing, entering an IP address is not possible, because the client may get a different IP address each t...
Filters are very powerful helpers when creating archives or backups. Filters are refered to by their name in Archive, Backup and/or Synchronize Plans. Include filters define files and directories which should be included in the selection. Without definit...
You can locate the PresSTORE server log files in the directory /usr/local/aw/log (Note: This is the default installation path. Your software may be installed in a different folder). In the above directory, you will find lexxsrv.log - which is the mo...
Historically, byte-level differences, or byte-patching methods were used to patch existing large-file installation distributions that somebody would like to upgrade w/o providing the user with the whole file (which might be large). So, an OS vendor can ...