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Knowledgebase : Troubleshooting > Mac OSX Specific
In the Presstore log file, a messages similar to this one appears: "nsd(63930,0xb0a8d000) malloc: *** mmap(size=2013265920) failed (error code=12) *** error: can't allocate region *** set a breakpoint in malloc_error_break to debug unable t...
Mac hosts mount external hard disk volumes by their name, so a disk named MyStorage will be mounted at /Volumes/MyStorage and the finder will show the disk named MyStorage. All this happens automatically. However as any automatic system this may fail: I...
Link to a discussion thread on how to mount a NAS on bootup using the fstab file on a Mac http://forums.plexapp.com/index.php/topic/14201-howto-automount-afpsmb-shares-using-autofs/ [1] fstab network attached storage network volume Links: ------...
Sometimes there are "invalid argument" messages shown in log files or job logs affecting files like e.g. the following: [myhost] invalid argument: /usr/local/aw/conf/index/backup/myhost/Volumes/Jupiter Oftentimes, there are multiple such messages...
OS X does not include free iSCSI initiator software as part of the OS. The following vendors offer iSCSI initiator software for OS X: Global Studio Solutions: http://www.studionetworksolutions.com/globalsan-iscsi-initiator/ [http://www.studionetworksolu...
Q: I get the message There is nothing to install when attempting to install an update for PresSTORE 2.3.7.1 on my Mac. What can I do? A: This effect is specific to PresSTORE 2.3.7.1 on Mac. Please call in a terminal window: cd  /Library/Receipts ls ...
JPY has written a very good article about how to move Presstore from one Mac to another: http://news.jpy.com/kbase/support-articles/2015/9/7/migrate-presstore-from-old-mac-to-new [http://news.jpy.com/kbase/support-articles/2015/9/7/migrate-presstore-fro...
Netatalk is installed. However, P4/P5 is unable to detect it. The following messages appear in the log: _..._ _Notice: Looking for Netatalk fileserver_ _Notice: Netatalk installation not found_ _Notice: Netatalk disabled, not found or not running_ _.....
A couple of customers reported Presstore would no longer launch automatically at boot-up following an update from 10.6.x to 10.6.6. They were, however, able to launch Presstore manually using launchctl with the '-F' parameter from a Terminal window. The -...
With PresSTORE Synchronize you can duplicate Mac OSX startup disks. Note that you can only duplicate the current startup disk. You cannot duplicate a non-startup disk containing startup data and programs to some other device. When syncing to FireWire or ...
You may want to complete a migration of your Archiware installation for many reasons. When migrating from one Mac host to another, the process isn't complicated, but should be completed cautiously. This guide describes how to complete this migration and r...
FILEVAULT is a system in OS X 10.4 - 10.6 that protects files in the users home directories on a Macintosh computer by encrypting the home folder. While a user is logged in, his/her home folder including subfolders and files will appear like any normal...
ERROR: This domain name (portal.archiware.com), does not match the domain name in the license key file support.archiware.com.

For assistance with your license, please contact the Kayako support team: https://support.kayako.com